01622 851200

Citizens Right for Older People

 Meet the team at CROP Kent

Welcome to CROP, Citizens Rights for Older People

Our aim and objective is to leave an older person stronger and more able to cope than when we first came into contact with them. Our website is simple but designed to assist you in finding the information you are looking for. It covers all the areas that we work and provide assistance in. We are a people-based organisation, so if you don’t feel happy filling in information online, we will always be happy to hear from you at our office in Lenham. You can find information on how to contact us here.

How can CROP help you?

We live in a world where everything resides online and not every older person is familiar with modern technology so can often benefit from some help and guidance to sort out their problems.

CROP (Citizens’ Rights for Older People) is a charity setup to do just that but not just with technology, with any problem that may require a second opinion or some intervention from an experienced volunteer to help out.

We are not a campaigning organisation, but a confidential advocacy service. We use trained volunteers who visit older people in their own homes to express their individual needs, either for themselves or through a visiting advocate. Not all of us are able to be effective advocates on our own behalf even before we are old.

So can we help you?

• As an older person do you need help to make a complaint?

• Are you unsure about making a fuss about poor service?

• Have you suffered injustice at the hands of central or local government?

• Can you negotiate satisfactory care services for yourself?

• Do you need help filling in benefit forms?

• Is your landlord keeping to his tenancy agreement?

You can contribute to our great work at CROP in several different ways-

By becoming a Volunteer

Our Advocates visit older people in residential care or their own homes in order to help them to clarify and define the nature of their problem.

Advocates need to have a professional approach, good communication and problem solving skills with a caring and patient manner.

Advocates receive regular updated training.

All Advocates will require an enhanced DBS check for working with vulnerable adults.

By becoming a Trustee

CROP needs people willing to become a trustee or member of the executive committee for the local area. Such roles might include Chair, Secretary, Treasurer, Fundraiser, etc.

Please fill in our contact form below and specify which role

you are interested in so our team can give you a call.

By donating to our work and making a difference

If you wish to make a donation, please contact our office in Lenham who will be glad to help you do so. Alternatively you can make a donation online by visiting our Charity Checkout page.



click here

to donate


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CROP Kent, 9a High Street, Lenham,Kent ME17 2QD   tel - 01622 851200   email - lenham@cropkent.org.uk

Registered UK Charity Number 1087538  -  website by SME Web Solutions -